Potenza Online accepts orders from everybody! Although we mostly provide businesses to businesses, we also sell to private customers; just be sure to include VAT in your prices, which is handled for you at the point of sale.

It is quite simple. The following methods are available for placing your order:
 Online (365 days a year, 24 hours a day) – With over 10,000 goods, our website is constantly expanding. We provide the greatest selection of file cabinets, office cabinets, desks, office chairs, and much more!
To ensure that online buying is safe, our website integrates the newest security technologies. Please contact our sales team at 0333 7777 575 if you are unable to locate what you are searching for. 

By phone : at 0333 7777 575, Monday through Thursday from 8.30 am to 5.30 pm and Friday from 8.30 am to 4.30 pm.

During business hours, our committed sales team is available to accept your purchase over the phone and provide knowledgeable, approachable guidance. 

By Email : Orders can be sent by email to sales@potenza-uk.net 
 For us to confirm the order back to you, please remember to provide your invoice, delivery address, and contact information in addition to the complete specifics of the items you need. This way, you can verify the information and confirm the purchase by paying.

By Post: Orders can be sent to:
 Potenza
Heathall 
Dunfries 
DG1 3SJ 
Tinwald Downs Road
Solway House 
Dunfries Enterprise Park
 
We will confirm your order with you if you remember to mention your fax number or email address.
 

You can use one of the following cards to make a payment over the phone, online, or by card:
 
American Express, VISA Electron, Solo, JCB, Mastercard, Delta, Switch, and VISA.
 
Please be aware that money will be deducted as soon as your purchase is received; this is necessary for us to process your transaction. One of our sales representatives will contact you if there are any issues with your card (don’t worry, it’s typically a typo!).
 
Make a PayPal payment.
Paying with PayPal is possible whether you have an account or wish to check out as a guest.
 
You have the option to pay by bank transfer.
 
For further information, please contact our sales team at 0333 7777 575. For your payment, we will provide you with a pro forma invoice that includes our complete bank account information.
 
In order to guarantee that your purchase is completed as fast and effectively as possible, please remember to provide your order reference when making a bank transfer payment.
 
A credit account, which is not accessible to private persons, is an alternative.

You can use one of the following cards to make a payment over the phone, online, or by card:
 
American Express, VISA Electron, Solo, JCB, Mastercard, Delta, Switch, and VISA.
 
Please be aware that money will be deducted as soon as your purchase is received; this is necessary for us to process your transaction. One of our sales representatives will contact you if there are any issues with your card (don’t worry, it’s typically a typo!).
 
Make a PayPal payment.
Paying with PayPal is possible whether you have an account or wish to check out as a guest.
 
You have the option to pay by bank transfer.
 
For further information, please contact our sales team at 0333 7777 575. For your payment, we will provide you with a pro forma invoice that includes our complete bank account information.
 
In order to guarantee that your purchase is completed as fast and effectively as possible, please remember to provide your order reference when making a bank transfer payment.
 
A credit account, which is not accessible to private persons, is an alternative.

Government agencies, local authorities, the NHS, the MOD, schools, colleges, universities, and more may all have instant credit accounts.
 
When placing an online order for a business, you have the option to create a credit account during the checkout process. We will want your firm’s information for this, including, if relevant, your company registration number.
 
A third-party credit check will be required before credit accounts are approved. Additionally, you may give our sales staff a call at 0333 7777 575, and they can help you create an account.
 
An email confirming that your account is open and that your order has been completed will be sent to you as soon as your order is placed.
 
Another option is to create a credit account, which isn’t accessible to ordinary citizens.

We display the projected delivery time for each item on our website, unlike our rivals. We constantly aim to deliver your things as soon as we can!

Deliveries are only possible Monday through Friday during business hours, and we are not always able to give a precise date when placing an order. In most cases, you will be contacted by phone one to two days prior to delivery of furniture.
 
you want to know when your order will arrive, you can email our customer service team at customerservices@potenza-uk.net 
or call on 0333 7777 575.

Deliveries are only possible to addresses in the GB Mainland. We will get in touch with you as soon as possible after your order is placed if there are any problems.
 
Please do not hesitate to contact our sales staff by phone at
0333 7777 575
or by email at
sales@Potenza-uk.net 
if you would need further information on shipping before placing your purchase.
 
We use couriers for many of our items, and unfortunately damages can happen. If this is the case, please send us an email as soon as the item is received to customerservices@potenza-uk.net or call 0333 7777 575 and we will deal with this for you as a priority. If possible, please attach a photo of the damage to your email.
Can you deliver to my building’s floors?
According to regular transport procedures, deliveries are done to the ground floor entrance of your building.
 
Once the items have been added to the cart, you may choose whether to pay the optional installation cost if the delivery is to a different floor. Please don’t hesitate to contact our sales team at 0333 7777 575 if this option isn’t available; we can typically provide you with a pricing.

Customer service is very important to us!
We are aware that things don’t always go as planned. However, we aim to resolve the issue for you as soon as possible, in contrast to other businesses who put you on wait for extended periods of time. Please do not hesitate to email customerservices@potenza-uk.net if you have any issues with your order. We will respond to you within 30 minutes with an answer or to let you know that we are working on the issue.
Many of our things are shipped by courier, and regrettably, damage is possible. If so, please contact us by phone at 0333 7777 575 or by email at
customerservices@potenza-uk.net
as soon as the item is received, and we will take care of this for you as soon as possible. Please include a picture of the damage in your email if at all feasible.
 
We recognize that certain issues cannot be resolved by email; in these situations, please give us a call at 0333 7777 575, and a member of our helpful staff will help you.